Magerotte - Les produits de la ferme
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Ferme Magerotte
Le Porc des Prairies d'Ardenne

Rue de Lahaut, 11 - B-6950 Nassogne
T : +32(0)84 21 06 29 - F : +32(0)84 22 14 29
Our patented brand :
   

 Terms & conditions & Our guarantees

PRICES:
  • Prices are in Euros.
  • The final price of our products is comprised of product price plus shipping based on final weight of order and destination country.
  • Magerotte Entreprises reserves the right to amend prices at any moment and guarantees total transparency of its prices.
  • The applicable price is always the price shown in the website at the moment the order is made.
ORDER:
  • The customer consults the catalogue, checks product details and selects what he/she wants by clicking to add the product to his/her basket.
  • Next, by clicking on 'view basket' and 'place your order' buttons, there are only a few simple steps to follow before the ordering process is complete and the purchase has been made.
  • Once the order has been processed, the customer will receive a confirmation message with the total price payable. Notification will take place within 24 hours of the purchase being made on line.
PAYMENT:
  • The only payment method we accept is bank transfer.
  • Details:
    • Bank account holder: Magerotte Entreprises SA
    • Bank account n°: IBAN : BE06 0015 5526 1422
    • Code Swift/BIC : GEBABEBB
    • Bank address: Fortis, 26 Ninove Avenue, 5580 Jemelle
WEIGHT:
  • Item weight is approximate and falls within certain margins.
  • The customer is required to specify the approximate weight desired when placing his/her order.
  • Magerotte Entreprises will make every effort to provide the product that best matches the weight indicated.
  • Note that product weight can vary by plus or minus 3% from the weight specified by the customer.
DELIVERY:
  • Magerotte Entreprises will organise delivery of the order to the address indicated by the customer.
  • Magerotte Entreprises will select the most appropriate means and shipment company for delivery.
  • Products are always vacuum packed.
  • Within 24 hours of the successful receipt of the bank transfer, Magerotte Enterprises will provide the chosen courier with customer delivery details for shipping to go ahead.
  • Delivery times may vary between 3 and 14 days, depending on the destination country.
RETURNS:
  • Should the customer be dissatisfied with a product delivered by Magerotte Enterprises, he/she has 7 days from delivery date to return the goods.
  • Goods always travel at recipient risk.
  • The customer must check the package upon receipt.
  • The cost of sending the goods in the case of returns is always borne by the customer.
  • If a product is deemed more fatty, drier or harder than usual there can be no refund or returns as individual taste varies from one client to another. Refunds may only be accepted if the product is in perfect condition and returned to us with its original packaging intact.
  • Once returned goods have been received and their packaging/condition checked for compliance, Magerotte Entreprises will proceed with the refund process by bank transfer.
  • Customers must notify Magerotte Entreprises of returns by email at info@magerotte.be
  • Returns must be sent to the following address:
      MAGEROTTE ENTREPRISES SA
      11, LAHAUT ROAD
      B 6950 NASSOGNE
      BELGIUM
DISPUTES:
  • The customer acknowledges that at the moment he/she makes the order, he/she has read and understood our terms, conditions and guarantees and accepts them unconditionally.
  • In cases of disputes, the court at Marche-en-Famenne is the only competent court of jurisdiction.
PRIVACY:
  • Magerotte Entreprises endeavours to respect customer privacy by not divulging any customer details whether in return for payment or free of charge, for whatever reason.
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